Terms & Conditions

Last updated: [DATE]. These Terms are a template provided for [COMPANY NAME] ("the Company") and should be reviewed by qualified legal counsel before you rely on them.

These Terms & Conditions ("Terms") form a binding agreement between [COMPANY NAME] ("we", "us", "our", "the Platform") and you ("you", "your", "the Customer", or, where applicable, "the Reseller"). They govern your access to and use of our websites, stores, dashboards, hosting, provisioning, software, APIs, and digital resources, including FiveM and RedM resources (collectively, the "Services"). By creating an account, placing an order, clicking "I agree", or otherwise accessing or using the Services, you acknowledge that you have read, understood, and agree to be bound by these Terms, our Privacy Policy, and our License & Acceptable Use notice, each of which is incorporated by reference. If you do not agree, you must not access or use the Services.

1. Definitions

  • "Account" — the registered account through which you access the Services.
  • "Content" — any data, files, text, configurations, or materials you submit to or create through the Services.
  • "Resource" — any digital good, script, asset, module, or software made available through the Services, including FiveM and RedM resources.
  • "Reseller" — a user authorized to resell the Services and/or Resources to its own customers through its own store.
  • "End Customer" — a customer who purchases from a Reseller rather than directly from the Platform.
  • "Order" — a purchase of a Service or Resource, whether one-time or recurring.

2. Eligibility and accounts

You must be at least eighteen (18) years old, or the age of majority in your jurisdiction, and able to form a binding contract. You agree to provide accurate, current, and complete information and to keep it up to date. You are responsible for all activity under your Account and for keeping your credentials confidential. You must notify us immediately of any unauthorized use or security breach. We may refuse, suspend, or terminate Accounts at our discretion, including for inaccurate information, suspected fraud, or violation of these Terms.

3. The Services

We provide online stores, billing, provisioning, hosting, licensing, and related tools. Features, Resources, and availability may change, be added, or be discontinued at any time. Some Services rely on third parties (for example, payment processing and game-platform services); your use of those is also subject to their terms. We may provide beta, preview, or experimental features "as is" and may modify or withdraw them without notice.

4. Orders, pricing, taxes, and currency

Prices are shown at the point of sale and may change at any time; changes do not affect Orders already placed, except that recurring prices may change on renewal with notice where required. You are responsible for all applicable taxes, duties, and government charges, except taxes on our net income. Unless stated otherwise, amounts are exclusive of tax and shown in the store's stated currency. You are responsible for any currency-conversion or bank fees charged by your payment provider.

5. Billing, renewals, and saved payment methods

Recurring Services renew automatically each billing cycle at the then-current price until cancelled in accordance with these Terms. By placing a recurring Order, you authorize us (or the issuing Reseller) to charge your selected payment method for each renewal. Card payments are processed by our third-party payment processor; we do not store full card numbers and retain only a processor-issued reference needed to charge a payment method you choose to keep on file. You are responsible for keeping payment information valid. If a charge fails, we may retry, suspend the affected Services, and/or apply late fees to the extent permitted by law.

6. Cancellations, refunds, and chargebacks

You may cancel a recurring Service to prevent future renewals; cancellation stops future billing but does not entitle you to a refund of amounts already paid, except where required by law or expressly stated. Fees for digital Resources and one-time Orders are non-refundable once access or a license key is delivered. Initiating a chargeback or payment dispute instead of contacting us first is a breach of these Terms and may result in immediate suspension or termination of your Account and the revocation of all associated Services and licenses, in addition to any remedies available to us.

7. Reseller program

If you participate as a Reseller, the following apply in addition to the rest of these Terms:

  • Independent business. You act as an independent contractor. Nothing creates a partnership, joint venture, franchise, employment, or agency relationship, and you may not bind or represent the Platform.
  • 100% responsibility for your customers. You are solely and one hundred percent (100%) responsible for your End Customers and your business, including sales, pricing, marketing claims, billing, refunds and chargebacks, customer support, taxes, licensing and compliance with all applicable laws and third-party terms, content moderation, and the handling and protection of your End Customers' data. The Platform has no contract with, and owes no duties to, your End Customers.
  • Your own terms. You must provide your End Customers with your own terms and privacy disclosures where required. Your terms may not reduce the Platform's rights or increase the Platform's obligations under these Terms, and may not conflict with the License & Acceptable Use notice.
  • Wholesale and commission. You are responsible for all wholesale charges, commissions, and fees owed to the Platform, as presented to you, whether billed cash-on-delivery against a saved card or on terms. Platform charges for your Orders are due regardless of whether your End Customer pays you.
  • Indemnification. You agree to defend, indemnify, and hold the Platform harmless from any claim, demand, loss, or liability (including reasonable legal fees) arising out of your business, your stores, your End Customers, your Content, or your breach of these Terms.
  • Platform control. The Platform may suspend, disable, or revoke any Service, Resource, or license operating through your store as described in these Terms and the License notice, including when a Reseller or its End Customer is in breach.

8. Digital resources and licenses

All Resources are licensed, not sold, and are subject to the License & Acceptable Use notice, which forms part of these Terms. Such licenses are provided "as is", grant only a limited right to use, do not transfer ownership, and may be revoked as described in that notice. In the event of a conflict between these Terms and the License notice regarding Resources, the License notice controls for that subject.

9. Acceptable use

You agree not to, and not to permit anyone to: (a) break any law or infringe any third party's rights; (b) upload, host, or distribute malware, or content that is unlawful, infringing, fraudulent, or harmful; (c) attempt to gain unauthorized access to, probe, or disrupt the Services, networks, or other users; (d) bypass, disable, decrypt, deobfuscate, reverse engineer, or interfere with licensing, verification, metering, or access controls; (e) resell, sublicense, or share access except as expressly authorized; (f) use the Services to send spam or unlawful communications; or (g) violate the terms of any game platform or third-party service (including Cfx.re / FiveM / RedM rules). We may investigate violations and remove content or suspend access to protect the Services and others.

10. Intellectual property

The Platform, the Services, and all associated software, designs, text, graphics, and trademarks are owned by us or our licensors and are protected by law. We grant you a limited, revocable, non-exclusive, non-transferable right to access and use the Services for their intended purpose during your subscription. You retain ownership of your own Content and grant us a license to host and process it as needed to provide the Services. If you submit feedback or suggestions, you grant us a perpetual, royalty-free license to use them without obligation to you. All rights not expressly granted are reserved.

11. Third-party services

The Services integrate with or rely on third parties, including our payment processor and game-platform providers. We are not responsible for third-party services, their availability, or their acts or omissions, and your use of them is governed by their own terms and privacy policies.

12. Suspension and termination

We may suspend or terminate the Services, your Account, or any Resource or license, in whole or in part, with or without notice, for: breach of these Terms or the License notice; non-payment; suspected fraud, abuse, or security risk; chargebacks; legal or regulatory requirement; or to protect the Platform, our users, or third parties. You may terminate by closing your Account and ceasing use. On termination, your right to use the Services and all associated licenses ends immediately, and we may delete your Content after a reasonable period, subject to records we must retain by law.

13. Service availability; no guarantee

We do not guarantee that the Services or any Resource will be available, uninterrupted, timely, secure, or error-free. We may perform maintenance, impose limits, or modify or discontinue features at any time. Any availability targets are goals, not warranties, unless agreed in a separate signed service-level agreement.

14. Disclaimer of warranties

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICES AND ALL RESOURCES ARE PROVIDED "AS IS" AND "AS AVAILABLE", WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, QUIET ENJOYMENT, ACCURACY, OR NON-INFRINGEMENT. WE DO NOT WARRANT THAT DEFECTS WILL BE CORRECTED OR THAT THE SERVICES ARE FREE OF HARMFUL COMPONENTS.

15. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE PLATFORM AND ITS OWNERS, OFFICERS, EMPLOYEES, AND SUPPLIERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS, ARISING OUT OF OR RELATED TO THE SERVICES, EVEN IF ADVISED OF THE POSSIBILITY. OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICES WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID US FOR THE SERVICE GIVING RISE TO THE CLAIM IN THE THREE (3) MONTHS BEFORE THE EVENT, OR (B) ONE HUNDRED U.S. DOLLARS ($100). SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS, SO SOME OF THE ABOVE MAY NOT APPLY TO YOU.

16. Indemnification

You agree to defend, indemnify, and hold harmless the Platform and its owners, officers, employees, and suppliers from and against any claims, damages, losses, liabilities, and expenses (including reasonable attorneys' fees) arising out of or related to your use of the Services, your Content, your violation of these Terms or any law or third-party right, and, for Resellers, your business and End Customers.

17. Assumption of risk

You use the Services and all Resources at your own risk and are responsible for maintaining backups of your Content and for your own servers, configurations, and security.

18. Intellectual-property complaints (DMCA)

We respect intellectual-property rights. If you believe content on the Services infringes your rights, send a notice with the information required by applicable law (including identification of the work, the material, your contact details, a good-faith statement, and a statement under penalty of perjury) to [SUPPORT EMAIL]. We may remove allegedly infringing material and terminate repeat infringers.

19. Export, sanctions, and compliance

You represent that you are not located in, and will not use the Services from, any country or by any person subject to applicable export controls or sanctions, and that you will comply with all applicable export and trade laws.

20. Changes to these Terms and the Services

We may modify these Terms or the Services at any time. Material changes take effect when posted (with the "last updated" date), or on the date stated. Your continued use after changes take effect constitutes acceptance. If you do not agree to a change, you must stop using the Services.

21. Force majeure

We are not liable for any failure or delay caused by events beyond our reasonable control, including acts of God, natural disasters, war, terrorism, civil unrest, labor disputes, utility or network failures, denial-of-service attacks, or acts of third parties.

22. Governing law and venue

These Terms are governed by the laws of the State of Ohio, without regard to conflict-of-laws rules. You agree that all court proceedings, and any dispute arising out of or relating to these Terms or the Services, shall be brought and held exclusively in the state or federal courts located in Summit County, Ohio, and you consent to the personal jurisdiction and venue of those courts and waive any objection to that venue.

23. Dispute resolution

Before filing any claim, you agree to first contact us at [SUPPORT EMAIL] and attempt in good faith to resolve the dispute informally for at least thirty (30) days. Any claim must be brought in your individual capacity and not as a plaintiff or class member in any purported class or representative proceeding, to the extent permitted by law. [If you intend to require binding arbitration, insert your arbitration clause here after review by counsel.]

24. General

Assignment: you may not assign these Terms without our consent; we may assign them freely. Severability: if any provision is unenforceable, the rest remains in effect. Waiver: our failure to enforce any right is not a waiver. Entire agreement: these Terms, the Privacy Policy, and the License notice are the entire agreement between us regarding the Services and supersede prior understandings. Notices: we may provide notices to the email on your Account or by posting. Electronic communications: you consent to receive communications and agreements electronically, and agree that electronic agreements and records satisfy any legal requirement that they be in writing.

25. Contact

[COMPANY NAME] — [SUPPORT EMAIL].